Airline Operations Group (AOG) is the leading purveyor and consolidator of crew hotel and transport services for international airlines worldwide. It was established in Honolulu Hawaii in 1995, headquartered in Bangkok Thailand since 2001, and provides participating airlines with a “win-win solution for the pragmatic, efficient, and cost-effective means of procuring hotel and transportation services worldwide”.
 
AOG has developed a global network of strategic alliances with numerous airlines and over 22,000 hotel and transport suppliers in 748 cities and 120 countries. It specializes in the procurement and management of the following services:
 

• Crew Accommodations
• Layover, Delayed, Misconnecting Passengers
• Airline Corporate and Staff Travels
• Emergency Response Services – accidents, incidents, diversions, special operations

AOG sees honest, effective and efficient relationships with its partner airlines, hotels and transportation providers as being of vital importance to its Mission. It has established the type of relationships most conducive to the achievement of these objectives by promoting standards and procuring policies that are acceptable to all AOG partners. It has created an environment in which AOG and its partner hotels constantly strive to improve, thereby making AOG an attractive source of procurement for its partner airlines.

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