Privacy Policy for AOGtion
Introduction
This Privacy Policy describes how AOGtion (Airline Operations Group Co., Ltd.) ("AOGtion," "we," "us," "our") collects, uses, and shares information about you when you visit and interact on our website (mobile and desktop) and mobile app (collectively, "Site") or other means connected to the Sites (such as contacting our team via sms or email). Below is a summary of our privacy practices.
1. Information We Collect
We collect information about you that you provided to us when using the Site, such as your name, address, phone number, e-mail address, accommodation name, accommodation location and/or length of stay, and your AOGtion account password.
By visiting our Site, we may also automatically collect certain usage information, such as your IP address, geographic data, country, search preferences related to specific searches, browser, and information about your device's operating system, application version and language settings. If you are using a mobile device to access our mobile app or mobile optimized Site, we might also collect information that identifies your mobile device, such as the device ID, location of the device (with your consent), and device-specific settings and characteristics.
Where required by law, we rely on the following legal bases to process personal information:
- Compliance with Legal Obligations - we need to process your information to comply with relevant laws and regulatory requirements;
- Protect Vital Interest - we may need to process your information in case of emergency involving an individual's life or health.
2. Mobile Devices
With your consent, we may send you push notifications with information about your reservation(s), potential future stays, or as part of any AOGtion programs that you participate in, including STPC voucher(s). You may grant us access to your location information or contact details in order to provide services requested by you. Please read the instructions of your mobile device to understand how to change the settings and enable the sharing of such information or the receipt of (or opt out of receiving) push notifications (including Software Development Kit ("SDK") and push token data). Different device operating systems may have different default settings, so please familiarize yourself with such settings governing push notifications.
3. Sharing Your Information
In connection with your visit to our Site and use of our services, we may share your information.
We provide appropriate protections for such sharing as required by applicable law to prohibit third parties from using your information for their own purposes, and to address the security and confidentiality of your information. Except as disclosed in this Privacy Policy or as required or permitted by applicable law, we will not disclose your information to third parties without your consent.
4. Cookies
Our Site uses and allows third parties to place cookies (session and persistent), SDKs, application program interfaces ("APIs"), and other technologies (collectively, "Cookies") on our Site that collect and store certain information about you. Some of these Cookies are necessary to provide, secure, and maintain the Site, such as to keep you logged in while your visit our Site, while other Cookies are used to provide you with a better user experience, such as:
- To personalize the Site by remembering information about your activities on the Site (e.g., the language you selected or your log-in details);
- Perform website analytics, such as impression reporting, demographic reporting and interest reporting to improve our Site and services; and
You may need to make such choices on each browser and device you may use to exercise choice regarding certain Cookies. Lastly, at this time the Site is not configured to honor browsers' "Do Not Track" signals.
5. Protecting Your Information
We maintain reasonable physical, electronic, and organizational security measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access. We use Secure Socket Layer technology to encrypt data information during transit of your personal information.
Data Retention
We will retain your information for the period necessary to fulfil the purposes outlined in this Privacy Policy and internal company policies. When AOGtion no longer needs to use your information, we will – unless we need to keep your information to comply with applicable legal or regulatory obligations or the information is required to carry out corporate tasks and achieve our business objectives – remove it from our systems and records and/or take steps to properly anonymize it so that you can no longer be identified from it.
6. Contacting Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us by email at aogtion@airlineoperationsgroup.com.